Receptionist Profile - Anna Marie Kelly, Glanbia

Career Profile on Anna-Marie Kelly a recent nominee in the Oyster 21007 Receptionist of the Year Awards

Name:                   Anna-Marie Kelly

Describe your current role in brief :

Communicating with the public by phone & in person, on behalf of Glanbia CFI.

Title:                    

Head Receptionist

Industry:              

Dairy Company / Glanbia Consumer Foods Irl.

Size of Company :

Our division employs 980 people directly and up to 350 contracted delivery and collection agents nationwide.

Report to (title) ;         

JBR Henshaw / HR Manager

Day to Day Duties:

                                   Liaising with customers, clients, staff and courier services. Monitoring a personnel database for Health, Safety and Security purposes.  

How many years have you worked in this position?       

                           17 in total

Do you have a formal qualification?   If so what type?

                           Pitman Diplomas in Shorthand, Word-processing and Book-                        Keeping.

What was your biggest career break, and why?

                           Staying at home to care for my children until they were little                      adults!

What tips/advice would you give to someone interested in advancing their career as an office professional?

Work hard, be professional, try to be helpful, but always retain           your sense of humour.

Out of 10, are you happy in your choice of career and if so why?

Quite content! My current role is fulfilling and valued by the company as a vital part of the organisation.  

What are your top 3 favourite web sites?

                           We (Glanbia) have our own website – Quest..   It’s the only                          one I visit with regularity.

What shops would you buy most of your work outfits?

                           Mango, Monsoon, Debenhams, Wallis, A-Wear, River Island,                            (M&S and Dunnes Stores for good value!)