Top People Office Staff Survey 2009

A survey of 695 office support employees including PA’s, Receptionists, Secretaries, Administrators, Accounts Staff and Customer Service personnel by Office Recruitment Specialist Top People highlights that they completely understand the challenges their employers face and are ready to get behind their organisations at a time of great need.

• 94% are happy to take on extra responsibility outside their current job description
• 82% of candidates will work longer hours to ensure all tasks are completed.
• 78% would be willing to take a reduction in pay

Office Staff are trying to tell their employers that they understand their difficulties and they want to help. For employers this highlights the opportunity to derive even more value in these chastened times from their high quality office employees.

Top People, who have been selecting high quality office support candidates for over 35 years, use a unique six level evaluation programme.

The survey indicates that a  much greater proportion of candidates (69%) will now look at temporary or contract opportunities compared with (54%) this time last year. A point which highlights a much greater range of choice and higher quality temporary office worker now being available to organisations.

The survey also suggests that morale management is a key issue for organisations right now with 53% suggesting that the recession is impacting on job satisfaction.

However while the majority of these suggest the impact is negative, a proportion indicate that increased responsibilities and more variety of work are positive impacts on their job satisfaction.

Top People established over 35 years ago is Ireland’s premier office support recruitment company. We source the very best in permanent & temporary talent through specialist teams in Office Support, Accounts Support, Legal Support, Medical Office Support and Customer Service.